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Usability testingWhat it means for you.

Watching people attempt real tasks on your site to find where they struggle.

Growth Score · Activation

Definition

What it means

In a usability test a participant tries to complete a task while talking through their thinking. Patterns emerge quickly, often after a handful of sessions.

It finds problems that analytics can only hint at.

In Growth Score

Part of your score

FAQ

Quick answers

What is Usability testing?

Watching people attempt real tasks on your site to find where they struggle.

Where does it sit in Growth Score?

It belongs to the Activation pillar, one of the 12 pillars your score is built from.

What should I read next?

Start with User research and Friction, then browse the other terms in Activation.

How does your site score?

Growth Score reads your site and scores its Activation pillar against sites like yours.

Your Growth Score is 100

Your next fix is waiting in your dashboard.