Straight answers
The questions we get most, answered plainly. Still stuck? Open a ticket from your dashboard.
Contact supportDo I need a card, and when am I charged?
A valid card is required to start your 14-day Solo trial — it prevents abuse. You are not charged during the trial; it converts to a paid Solo plan after 14 days unless you cancel first. Cancel anytime.
What counts as a request?
One metered agent request governed through FORG. Your dashboard shows the live running count for the month so there's never a surprise at billing time.
Can I self-host?
The on-device agent always runs locally — that's the design. On Enterprise you can also self-host the rule engine inside your own infrastructure for air-gapped or regulated environments.
What data does FORG collect?
Metadata only: model name, token counts, cost, latency, and rule-evaluation results. FORG never reads your prompts, AI completions, code, or file contents. There's no setting to change this — it's the architecture.
How does billing work?
Paid plans bill monthly or annually. Team overage is $15 per 1,000 requests, pooled across all seats. Cancel anytime; access continues through the end of the paid period.
What is the SSO add-on?
SAML-based SSO is $99/month on Team plans. It's included at no extra cost on Enterprise. SSO lets you provision and deprovision seats through your identity provider.