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Sunset policyWhat it means for you.

A rule for removing subscribers who have not engaged after a set period.

Growth Score · Referral & Brand

Definition

What it means

A sunset policy might send a last re-engagement message after six months of silence and then stop mailing non-responders. It protects reputation and reduces costs.

The right window depends on how often you send.

In Growth Score

Part of your score

FAQ

Quick answers

What is Sunset policy?

A rule for removing subscribers who have not engaged after a set period.

Where does it sit in Growth Score?

It belongs to the Referral & Brand pillar, one of the 12 pillars your score is built from.

What should I read next?

Start with List hygiene and Engagement segmentation, then browse the other terms in Referral & Brand.

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Growth Score reads your site and scores its Referral & Brand pillar against sites like yours.

Your Growth Score is 100

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